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Terms of Service

Effective: October 15, 2026

1. Service Provider

Reindeer Entertainment OÜ
Sepapaja 6, Tallinn 15551, Estonia
Registration number: 16202332
Email: support@reindeer.red

2. Description of the Service

GreenCloth Games (hereinafter: the “Service”) is an online platform for digitizing, sharing, and playing card and board games. Game creators (owners) may make their content available to other users. The Service provides a multi-screen experience where a display device (TV, monitor, tablet) serves as the game table and mobile phones act as player controllers.

The Service consists of the following components:

  • greencloth.games website
  • Progressive Web Applications (PWA): Controller (player controller), Display (game table display), Creator (card and deck designer), Builder (game editor), Account (account, plans and payments)
  • Real-time game server
  • Game content storage and delivery

Related domains: greencloth.space (content delivery), greencloth.store (marketplace — planned), ggid.to (short links), jatekasztal.hu (Hungarian website), deinspieltisch.de (German website)

3. Conditions of Use

3.1 Registration

Players can join a game as guests. Features that require an account are available after signing in with a third-party account (Discord, Google, or Facebook). There is no separate registration — a user account is automatically created upon first sign-in. By signing in for the first time, the user accepts these Terms and Conditions and the Privacy Policy.

3.2 User Obligations

The user agrees to:

  • keep login credentials associated with their account confidential;
  • use the Service only for lawful purposes;
  • not upload infringing, offensive, hateful, or pornographic content;
  • not attempt to manipulate, hack, or disrupt the Service’s systems;
  • not use automated tools (bots, scrapers) to access the Service without permission.

4. Payment Terms

4.1 Free and Paid Services

Some basic features of the Service are available free of charge. Certain premium features are available in paid plans, as a monthly or annual subscription or as a one-time annual pass. Plans are purchased in the Account app.

4.2 Payment and Seller

Payments are handled by Stripe. Who sells you the plan depends on who you are:

  • Private individuals in the EU and all customers outside the EU buy through Stripe Managed Payments. In this case a Stripe company acts as the reseller and merchant of record: it sells the plan to you, charges and pays the VAT or sales tax due, and issues the receipt. The checkout page and the receipt name that company, and the purchase is also subject to its terms, which the checkout page links to. The Service itself is still provided by Reindeer Entertainment OÜ under these Terms.
  • Businesses in the EU buy directly from Reindeer Entertainment OÜ, with Stripe as the payment processor. A valid VAT number is required. VAT is charged under the reverse-charge mechanism; Estonian businesses are charged Estonian VAT.

The full price, including any VAT or sales tax, is always shown on the checkout page before you pay.

4.3 Subscriptions

Subscriptions are for the selected period (month or year) and renew automatically until the user cancels. Cancellation may be made at any time in the Account app before the start of the next billing period. An annual pass is a one-time payment for one year and does not renew unless automatic renewal was chosen at purchase.

4.4 Right of Withdrawal

Consumers in the EU have a 14-day right to withdraw from a contract for digital services. A paid plan starts immediately after payment, so before the payment we ask for your express consent that the service starts at once and your acknowledgement that you thereby lose the right of withdrawal. Without this consent a plan cannot be purchased. The confirmation of your purchase records the date of your consent. Businesses have no right of withdrawal.

4.5 Refunds

If a paid plan does not work as described, you may request a refund within 14 days of purchase at support@reindeer.red; your statutory rights for faulty digital services remain unaffected. When cancelling a subscription, the Service remains accessible until the end of the current period; the fee for that period is not refunded. Pro-rata refunds may be granted on individual request.

4.6 Donations

Anyone may support the development of GreenCloth Games with a voluntary donation of a freely chosen amount, on the Support page of the Account app. A donation is not a purchase:

  • it is entirely voluntary and is never required to use the Service;
  • it gives nothing in return: no plan, feature, content, higher limit, advantage in any game, badge or other benefit;
  • it is kept separate from the paid plans and is not subject to VAT, so no invoice is issued; Stripe sends a payment receipt to the e-mail address given at payment;
  • it can be made without signing in; if you are signed in, the donation is linked to your account.

Since a donation is a gift, it is not refundable. If you made a donation by mistake (for example the wrong amount), contact us within 14 days at support@reindeer.red and we will refund it.

5. User Generated Content

5.1 Ownership

Game content created by the user in the Builder application (hereinafter: “User Content”) remains the intellectual property of the user. The Service Provider acquires no ownership rights over User Content.

5.2 Private Content and Usage

By default, all User Content is private — accessible only to the user who created it. The Service Provider does not display, advertise, or make private content available to other users.

A private game can only be started by its owner — the game cannot be played without the owner’s presence. The owner may invite other users to participate in the game session.

5.3 Making Content Public

The user may request to make their content public. In such cases:

  • the Service Provider manually reviews the content to ensure compliance with these Terms and Conditions and applicable intellectual property laws;
  • publication occurs only after the Service Provider’s approval;
  • the user is always credited as the publisher of the content;
  • the user may withdraw public availability at any time.

5.4 Selling Content

The user may be given the opportunity to sell their User Content through the following models:

  • Subscription model: the content is made available to the platform’s subscribers, and the user receives a share of the revenue. The content may still be removed at any time.
  • Per-copy sales: the content may be offered for individual purchase. Copies already purchased remain accessible to buyers after purchase, but new sales may be disabled at any time.

Detailed terms of sale are governed by a separate agreement.

5.5 Uploaded Assets

The user warrants that they hold the necessary copyright or usage rights for all images, graphics, and other assets they upload. The Service Provider accepts no liability for consequences arising from the upload of infringing content.

6. Intellectual Property

6.1 Service Provider’s Intellectual Property

The GreenCloth Games name, logo, brand identity, software, codebase, and original platform content are the intellectual property of Reindeer Entertainment OÜ. Copying, distributing, or using these is permitted only with the Service Provider’s written consent.

6.2 Reporting Infringing Content

If anyone believes that content on the platform infringes their intellectual property rights, they may submit a report to support@reindeer.red. The report must include:

  • a precise identification of the alleged infringement (which content, where it is accessible);
  • proof or substantiation of the claimant’s rights;
  • the reporter’s contact information.

The Service Provider will review the report and, if substantiated, remove the content.

7. Account Management and Sanctions

7.1 Account Suspension

The Service Provider is entitled to immediately suspend a user account if:

  • the user violates the provisions of these Terms and Conditions;
  • a substantiated third-party report is filed regarding infringing or unauthorized content;
  • the user’s activity endangers the operation of the Service or the interests of other users.

7.2 Content Removal

In case of a report of infringing content, the Service Provider is entitled to immediately remove the content after reviewing the report.

7.3 Account Deletion

The user may request permanent deletion of their account at any time in the Account app, or at support@reindeer.red. A deletion request can be withdrawn for 14 days; after that the deletion is final and the account cannot be restored. The renewal of any subscription stops when deletion is requested, and the remaining subscription time is lost when the deletion becomes final. Deletion includes the removal of personal data associated with the user in accordance with the rules set out in the Privacy Policy.

8. Service Availability

8.1 Beta Period

The Service is currently operating in an open beta phase. The beta period lasts until the release of the generally available (GA — General Availability) version. During the beta period:

  • the Service is provided on an “as is” basis; no availability guarantee is made;
  • features may be modified, added, or removed without prior notice;
  • temporary outages and bugs are to be expected.

8.2 Production Operation

After the beta period concludes, the Service Provider targets 99.5% availability. The details of the availability commitment (measurement methodology, exclusions, compensation) are governed by a separate Service Level Agreement (SLA), which takes effect upon the GA release. Users will be notified in advance of scheduled maintenance.

9. Limitation of Liability

  • The Service Provider is not liable for indirect damages arising from the use of the Service (lost profits, data loss, loss of business opportunities).
  • The Service Provider is not liable for issues arising from the operation or unavailability of third-party services (Discord, Google, Facebook, Stripe).
  • The Service Provider is not liable for the legality of content uploaded by users.
  • The Service Provider’s liability is limited to the amount paid by the user for the Service in the preceding 12 months.
  • These limitations do not apply where the law does not allow liability to be limited, in particular for damage caused intentionally or by gross negligence, and they do not affect the mandatory rights of consumers.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the Republic of Estonia.

Disputes between the user and the Service Provider shall first be attempted to be resolved through negotiation. If this does not lead to a resolution, disputes shall be adjudicated by the competent court in Tallinn.

Information about consumer dispute resolution bodies is available on the European Commission’s consumer redress website.

11. Amendments to the Terms and Conditions

The Service Provider reserves the right to amend these Terms and Conditions. The amended terms will be published on the Service’s website. In case of material changes, users will be notified within the Service. Continued use of the Service after the amendments take effect constitutes acceptance of the amended terms.

12. Contact

For any questions, please contact us:

Reindeer Entertainment OÜ
Email: support@reindeer.red